Bank of Maharashtra Recruitment 2025

Organization Details

• Organization Name (English): Bank of Maharashtra
• Organization Name (Hindi): बैंक ऑफ महाराष्ट्र

Position Details

• Designation (English): Internal Ombudsman
• Designation (Hindi): आंतरिक लोकपाल
• Number of Posts: 01 (One only)
• Employment Type: Contract (Three Years)
• Job Location: Head Office, Pune (May be posted elsewhere as per requirement)

Salary and Remuneration

• Base Salary: ₹1,00,000 per month (Fixed)
• Car/Conveyance: ₹20,000 per month
• Telephone/Mobile Expenses: Reimbursed up to ₹5,000 per month
• Leased Accommodation: Up to ₹25,000 per month or Bank’s quarter
• Other Allowances: No other allowances/facilities

Important Dates

• Notification Release Date: 18 June 2025
• Application Start Date: 18 June 2025
• Last Date to Apply: 03 July 2025

Eligibility Criteria

• Educational Qualification: Bachelor’s degree in any discipline from a recognized institute
• Experience Required:
  • Retired or serving officer, equivalent to General Manager of another bank or financial regulatory body
  • Should not have served in Bank of Maharashtra
  • Minimum 7 years experience in:
    • Banking
    • Non-banking finance
    • Regulation or supervision
    • Payment and settlement systems
    • Credit information
    • Consumer protection

Age Limit

• Maximum Age: 67 years as of 31 March 2025

Reservation Details

• No reservation applicable. Only one unreserved post is available.

Application Fee

Mode of Payment: Online through the payment gateway only. Applications once submitted cannot be withdrawn, and the fee is non-refundable under any circumstances.

Application Process

• Applications must be submitted online only.
• Incomplete applications or those not supported by the required documents will be rejected.
• The last date to submit the application is 03 July 2025. No applications will be accepted after this date.
• No other mode of application will be entertained.

Selection Process

• Shortlisting based on eligibility criteria and experience.
• Interview may be conducted if required (not explicitly mentioned).
• Final appointment will be made on a contractual basis for a fixed period of three years.

Terms and Conditions of Engagement

• Engagement is purely contractual and will not be treated as regular employment in the Bank.
• Provisions of Provident Fund, Gratuity, Pension, etc., do not apply.
• No additional payments or benefits other than those explicitly mentioned.
• Casual Leave: 12 per calendar year (1 per month), not more than 4 at a time. Unused leave is non-carry-forwardable.
• Privilege Leave: 1 day for every 11 days of duty. No encashment allowed.
• Absences beyond permissible leave will result in proportionate salary deduction.
• Working hours, holidays, and weekly offs are the same as applicable to Bank employees.

Reporting Authority

• The Internal Ombudsman will directly report to the Managing Director / Executive Director responsible for customer grievances.

Job Responsibilities

1. Will not handle complaints directly from complainants or the public.
2. Will deal with complaints already examined by the Bank’s internal grievance redressal mechanism and partly/wholly rejected.
3. Excluded from handling: corporate frauds, administrative and HR issues, legal cases, CIC disputes, and complaints already pending in courts/other fora.
4. Must analyse complaint patterns and suggest policy-level corrective actions.
5. May seek additional documents and information from complainants and concerned Bank departments.
6. Shall record reasoned decisions in each case and report quarterly trends to the Bank’s senior management.
7. Shall not represent the Bank in legal proceedings.
8. In conciliation cases, must retain signed statements of agreement from complainants.

Termination Clause

• The Bank may terminate the contract with one month's notice or payment in lieu.
• The appointee may resign with one month’s notice or compensation equivalent to one month’s fixed remuneration.
• Performance will be reviewed annually by the Managing Director & CEO / Executive Director.

Official Links

• Official Website: https://www.bankofmaharashtra.in
• Official Notification PDF: View Notification

Helpline / Contact Information