Telecaller (Work From Home) Job Notification – Bihar (NABFINS Limited)
This page provides complete details of the Telecaller (Work From Home) recruitment under NABFINS Limited. All information below is extracted from the official job notification.
Organization Details
- Organization Name (English): NABFINS Limited (NABARD Financial Services Ltd)
- Organization Name (Hindi): नैबफिन्स लिमिटेड
- Official Website: https://nabfins.org
Job Information
| Job Title | Telecaller (Work From Home) |
|---|---|
| Job Code | Nabfins/OPS/1110 |
| Location | Anywhere in Bihar (Work From Home) |
| Employment Type | Not specified |
| Age Limit | Maximum 30 years |
| Preferred Languages | Local Languages and Hindi |
Important Dates
- Last Date to Apply: 01 July 2026
Educational Qualification
- Minimum qualification required: PUC / 10+2 completed
- Freshers are eligible to apply
Experience Requirements
- Freshers are eligible
- No prior experience mandatory
Age Limit
- Maximum age limit: 30 years
Job Responsibilities
- Make outbound calls using scripts
- Attend inbound customer care calls and resolve queries
- Collect and verify customer information and data
- Understand customer issues through questioning
- Contact PAR and NPA borrowers to identify reasons for non-payment
- Resolve product and service-related queries
- Suggest suitable solutions based on customer needs
- Ensure completion of 120 calls daily (50 successful calls mandatory)
- Handle and escalate customer complaints to concerned branch
- Update call records, responses, and feedback accurately
- Coordinate with branch staff for grievance resolution
- Maintain business, recovery, and circular policy knowledge
- Maintain daily telecaller database
- Monitor telecaller performance in field office
Required Skills
- Good verbal and written communication skills
- Basic computer knowledge (Microsoft Excel)
- Ability to work in a team or individually
- Knowledge of local languages and Hindi
Application Process
Interested candidates must send their resume to: careers@nabfins.org
Selection Process
- Resume screening
- Interview / telephonic interaction (not explicitly mentioned but expected)
Application Fees
No application fee details are mentioned in the official notification.
Reservation Details
Reservation details are not mentioned in the notification.
Contact Information
- Email: careers@nabfins.org
- Official Website: https://nabfins.org
Important Notes
- Work From Home position
- Preferred languages: Local languages and Hindi
- Target: 120 calls/day with 50 successful calls
- Strong communication skills required
