Organization Details
- Organization Name (English): Institute of Banking Personnel Selection (IBPS)
- Organization Name (Hindi): बैंकिंग कार्मिक चयन संस्थान (आईबीपीएस)
Designation Details
- Designation (English): Customer Service Associate (CSA)
- Designation (Hindi): ग्राहक सेवा सहयोगी
Location & Employment Details
- Country: India
- Employment Type: Permanent (Full-Time)
- Base Salary: ₹24,050–₹64,480 (Approx.)
Important Dates
- Notification Date: 31 July 2025
- Online Registration Start: 01 August 2025
- Online Registration End: 21 August 2025
- Preliminary Exam: October 2025
- Main Exam: November 2025
- Provisional Allotment: March 2026
Application Process
Apply online through the official website www.ibps.in. Complete registration, upload documents, pay fees, and submit. No offline applications will be accepted.
Eligibility Criteria
- Nationality: Indian citizen or as per eligibility norms
- Education: Graduation in any discipline from a recognized university
- Computer Literacy: Mandatory
- Local Language Proficiency: Required for the state applied
Age Limit
- Minimum: 20 years
- Maximum: 28 years
- Born between 02-08-1997 and 01-08-2005 (both inclusive)
Age Relaxation
- SC/ST: 5 years
- OBC (Non-creamy): 3 years
- PwBD: 10 years
- Others (ESM, Widows, etc.): As per rules
Reservation Details
Reservation is provided for SC, ST, OBC, EWS, PwBD, and Ex-Servicemen categories as per Government of India norms. Detailed state-wise and category-wise vacancy data is included in Annexure-I of the official notification.
Application Fees
- SC/ST/PwBD/ExSM: ₹175/-
- General/OBC/EWS: ₹850/-
- Payment Mode: Online (Net Banking, Credit/Debit Card, UPI, etc.)
Selection Process
- Preliminary Online Examination
- Main Online Examination
- Proficiency Test in Local Language (if applicable)
- Final Selection based solely on marks obtained in Main Examination
Contact Information
For queries or grievances, candidates can use the IBPS Grievance Redressal System at https://cgrs.ibps.in. No specific helpline number is provided in the notification.
Additional Information
- Negative marking of 0.25 for each wrong answer in both Preliminary and Main exams.
- Use of scribes is allowed for eligible PwBD candidates as per defined guidelines.
- Only one application is permitted per candidate. Multiple applications will lead to cancellation of earlier ones.
- Communication will be through registered Email and SMS only. Candidates must keep these details active.
- Jurisdiction for legal matters: Mumbai courts only.
Important Links
- Official Website: https://www.ibps.in
- Official Notification PDF: Click here to download
